MANILA, Philippines – The customers of cable television service provider of Sky Cable Corporation had to flip through the channels for their basketball as the NBA (National Basketball Association) Premium and Basketball TV channels were unavailable as the postseason 2017 NBA Playoffs kicked off on Sunday, April 16.
In an official press statement published on their website on Friday, April 14, Sky Cable said that those two channels, along with other Solar channels Jack TV, Solar Sports, and CT would be “temporarily not available” for its subscribers in Metropolitan Manila.
“It is unfortunate that it has affected the airing of the NBA playoffs,” Sky Cable said in press statement.
“Solar has been our valued partner for many years. We are working with them for a resolution, but we cannot comment on the details of our discussions,” the statement added.
“The concerns of our subscribers and viewers are of utmost importance to us. Again, we offer our sincere apologies for the inconvenience.”
Filipino basketball enthusiast took to social networking platforms including Twitter and Facebook to express their frustration upon learning that the cable channels would be unavailable.
'Temporarily unavailable' NBA Premium at BTV? Bale, pahabol sa penitensya sa lahat ng hoop junkie na ang cable service provider ay Sky Cable https://t.co/OS9dzQ3fIj
— Rick Matan (@yorickuh) April 15, 2017
Day 6. Nabuhay na si Hesus, wala pa rin yung NBA Premium namin, @SKYserves. I truly hate you for the hassle of switching to Cignal.
— japsuki (@japssergio) April 16, 2017
After checking the NBA Premium TV and BTV at Sky Cable 💔😡 pic.twitter.com/FpQvlwy1Pa
— John Marcus™ (@JomaSeason) April 15, 2017
— sly lefty (@sly_lefty) April 14, 2017
“SKY regrets to inform its valuable subscribers that Solar channels, namely NBA Premium, BTV, Jack TV, Solar Sports, and CT are temporarily not available. It is unfortunate that it has affected the airing of the NBA playoffs.
Solar has been our valued partner for many years. We are working with them for a resolution, but we cannot comment on the details of our discussions.
NBA fans, however, can continue to watch the playoff games beginning this Sunday, April 16, all through the finals via ABS-CBN Sports + Action and Fox Sports channel. They can check the updated schedules posted here.
The concerns of our subscribers and viewers are of utmost importance to us. Again, we offer our sincere apologies for the inconvenience.”
According to Sky Cable’s statement, their subscribers can still watch the NBA Playoffs Series on ABS-CBN Sports+Action as well as on Fox Sports. The ABS-CBN wholly-owned Sports+Action showed Game 1 of the San Antonio Spurs vs. Memphis Grizzlies and the Utah Jazz vs. Los Angeles Clippers series but the regning champion Cleveland Cavaliers’ contest against the Indiana Pacers and the Milwaukee Bucks’ victory over the Toronto Raptors were not shown on either channel.
@ApolChacha Yes, we will appropriately apply rebate on your Select subscription of NBA Premium on SD and HD.
— SKY (@SKYserves) April 15, 2017
The details on when the Solar channels are expected to be back in service have yet to be announced, but Sky Cable said that they are “working on the restoration of the channels as soon as possible.” Sky also Cable also said that they will “appropriately apply rebate” to compensate for the outage.